City Government
Client Services

Government Window Program

On January 3, 2011, an Integrated Government Customer Service was established in the country at 29 locations, including Borsod-Abaúj-Zemplén County. With the creation of this program, the Hungarian Government aims to create a ”Righteous State” for its citizens.

Through the Government Window Program, citizens can gain thorough information on how to conduct official matters, and are able to get help in filing and submitting claims and applications.

Here is how the program can help:

  • We can provide detailed information on when, where and how to file your case
  • We can give you information on what type of application you need and help you get the right forms
  • We can help you with filling out the forms, we can verify that it is filled out correctly and completely, including required documentation

 

The Government Window helps you:

  • Check if your employer is in compliance with their reporting obligations
  • Request official and unofficial copies of real estate records and plat maps
  • Set up your Client Gate account (a secure electronic system for government customers for login and identification)
  • Apply for a business license
  • Apply for benefits and assistance
  • Get information on applying for childcare, pregnancy and maternity benefits, start and end date of certain benefits and services, information about getting your Hungarian personal ID or your business ID

Services Offered by the Government Window:

  • Setting up Client Gate accounts, information related to the electronic customer portal and communication
  • Inquiring about social security
  • Real estate information – Requesting real estate information, official and non-official copies of titles, electronic data and plat maps
  • Requesting healthcare-related travel expense reimbursement
  • Public road-related claim submissions
  • Launch infringement proceedings
  • Reporting private business launch, cessation or change in data
  • Providing information about applying for a private business license
  • Information about government certifications
  • Information about applying for maternity benefits
  • Applying for social security family benefits
  • Requesting childcare benefits
  • Applying for pregnancy and childbirth benefits
  • Information regarding registration and withdrawal of benefits for self or for relatives for receiving student discounts, requiring a Hungarian ID card
  • Information regarding registration and withdrawal of benefits for self or for relatives for receiving educational discounts for teachers and other educators requiring a Hungarian ID card
  • Information regarding registration of a Hungarian ID card for self or for relatives
  • Information on the admissibility of foreign language documents presented by a non-citizen who wishes to marry or establish a registered domestic partnership in Hungary
  • Information on the issuance of a certificate for marriage and registration of a registered partnership of a Hungarian citizen, stateless person or refugee recognized in Hungary
  • Information on the issuance of a certificate of exemption for a foreign national to obtain a marriage certificate and establish a registered partnership in Hungary

For appointments at Government Window:

https://idopontfoglalo.kh.gov.hu/bejelentkezes